Facing Issues While Activating Facetime and iMessage on Mac?

Here’s the Fix

Apple is a famous brand that is known for providing the best services to its users all over the world. Facetime and iMessage are one of the most commonly used functionalities provided by this big brand in all its devices. This company holds a reputation for having all its products “just work”. And well most of the time, that adage proves to be true. But, it’s okay, if sometimes things go wrong. After all, nothing can be perfect all the time. And it seems like this goes with the features of Facetime and iMessage as well.

Sometimes, when we try to log into any of these two services on our iPhone or any other Apple devices, we might have seen an authentication error stating “Can’t log in”. This might happen even if you have successfully logged into your iCloud. Fixing this problem on iPhone is easy as compared to resolving it on your Mac.

Are you one of those users who are facing this issue while logging into any of these services on your Mac? Want a fix? Don’t worry. We have got your back now. Here, in our following article, today we are going to provide you with the solutions to fix the activation problem of iMessage and Facetime while logging in using your Mac. Please go through the full article to know more.

Fixing the Issue

Facetime and iMessage are one of the best features of iOS devices. When it comes to video or audio calling, Facetime is the first and foremost choice of all the iOS devices users. While on the other hand, iMessage enables its users to send and receive messages to other iPhone, iPad, and Mac users using Wi-Fi. Struggling with the activation issue while logging into any of these services can be quite frustrating for anyone. But trust me anyone can resolve this problem with much ease. However, according to some of the users, this problem usually occurs after updating their Mac software. The users claimed that after updating their macOS, they have been unable to log into iMessage or Facetime with their Apple ID. If you too are struggling with this problem, then the below-mentioned method will help you to solve your problem. Take a look:

The Steps to Solve the Problem of Activation Error in Facetime and iMessage on Mac

The method to deal with this problem is quite easy and includes some simple steps that can be followed by anyone. Now without waiting for any longer, let’s get to the steps:

  • To fix the activation issue in iMessage and Facetime on Mac, make sure that your Apple account is enabled in both the apps. To check that, open Messages on your Mac. Click on Preferences>Accounts. Select the option of iMessage from the side menu. When your Apple ID information appears on your screen, check the box to enable the account. If it is already enabled, untick the box and wait for a few seconds. Then again tick the box to enable your account.
  • Make sure that you are using a stable internet connection on your Mac. If the problem occurs due to slow internet speed, turn off your internet router and turn it on again after a few minutes.
  • Check if there is an outage on Apple’s system services. You can do that by going through the Apple System Status page. If you see a yellow dot next to iMessage or Facetime, that means there is an issue with the application that might be fixed soon.
  • Verify the date and time on your Mac and make sure that the time zone on your Mac is accurate to your current location. To check the date and time settings, navigate to the Apple menu>System Preferences>Date and Time, and check if all the options are correct.
  • Check if your Apple ID and password is correct by logging into your Apple account via a browser. Open Safari and sign in to your Apple account with the same ID and password that you use with the Messages and Facetime. If you can sign in, then there is no problem with your ID and password. And if not, then you can easily reset a new password by following the instructions given on Apple’s site “iforgot.com”.
  • You can also try by opening the iMessage or Facetime app from the applications folder. Open the folder and double click on any application that you want to use. Try signing in with your password and ID.

If none of the above-mentioned methods work, then you need to call Apple support to check if there is any block like spam block on iMessage or Facetime servers associated with your Apple account and your Mac.

So, these were the most straightforward methods that you can try if you are struggling while signing into your Facetime or iMessage on your Mac. And for any query, you can write to us in the comments and follow us for more suggestions and updates.

I’m Anny. I’m a social media manager living in USA. I am a fan of technology, design, and music. I’m also interested in fitness and movies. You can attend my event with a click on the button above.


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