Apple devices use iTunes and App Store to access several programs and iTunes music library. These two things provide tons of features for Apple consumers, but sometimes users face many issues while accessing iTunes and App Store. Users face various error issues like “Your Account has been disabled in the App Store and iTunes.” If that is the case and the same happens to you, then you are not alone. You need to go through troubleshooting instructions to fix the issue.
Once the error message arises on your device, you won’t install or update any app you have on your device. iOS devices will send you notifications that your App Store account isn’t linked properly.
There might be several reasons for this error message, “Your Account has been disabled in the App Store and iTunes,” like billing issues, you tried hard to get log-in to your account, or your device forgot about you. There might be some disputed or pending charges upon you. This is why your device showing-up the disabled account error message.
Fixing Disabled Account On iTunes and the App Store
In case you signed out of your App Store account and tried logging in with the wrong password, it is recommended not to do the same and wait for at least 24 hours. Apple locks you out temporarily. If you continue to have similar issues of typing your wrong password, your account may be deactivated for a long time or even permanently.
Unlocking Apple ID
Here are the instructions to know if you want to unlock your Apple ID on your device:
- First of all, open a compatible browser.
- Then, type “iforget.apple.com” and reach the password forget page of Apple.
- Now, you will be asked to enter your Apple email address. Do the same and proceed.
- Pursue the prompts displayed on your device, be it Mac, iPad, and iPhone. It will help you to reset or change your passcode.
Note: You will need to input your six-digit password and then retype a new password.
Resetting Your Apple ID Password
Here is how to reset your Apple ID password with ease:
- Launch the Settings app directly on your device.
- Then, click on the name banner situated at the upper portion of your screen.
- Choose the tab Security and Password.
- Now, select the Change Password option there.
- Type the passcode for your device.
- Pursue the on-display prompts to go through the complete passcode reset procedure.
Sign Out and Sign in to Your Apple ID
A normal log out and again login to the Apple ID sometimes troubleshoots the issue. Your iCloud or device might think that you are logged in when you aren’t. In this case, logging into the account once more will reset the function and make it active.
Logout and Login to your Apple ID on your device with these offered steps:
On iPhone
- Launch the Settings page on your device.
- Then, hit the banner name at the uppermost portion of your screen.
- Scroll down to the bottom and then hit the Sign Out option there.
- Type a secure Apple ID passcode.
- Hit the Turn Off option there.
- Press Sign Out two times to verify that you are signing out of iCloud.
On Mac Computer
- Hit the Apple logo situated at the upper-left edge of your menu bar.
- Press the System Preference option there.
- Choose Apple ID at the upper right-hand side edge.
- Hit the Overview tab there.
Note: Press the iCloud tab if you do not use macOS Catalina or an older version on your Mac.
- Tap the Sign Out option there.
- Pursue all the available prompts to finish the procedure.
- You can also use TOTP apps for your Mac. It enables you to add several accounts for a service you want. TOTP apps provide two-factor authentication that offers a primary hub for managing your TOTP passcode and accounts across all the Apple gadgets, including Apple Watch.
Note: If the computer you are using accepts TOTP passwords and has a QR code, you need to do a simple task: scan it and then follow two-factor authentication for your account. Then, you have to link your account to that service with ease.
These were the steps that you can use to fix a disabled account in App Store and iTunes.
